Proper Salon Etiquette

Proper Salon Etiquette

By Hairstory

Published on September 27, 2024 — 3 min read

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Good relationships require a little give and take from both parties. You always expect your stylist and salon to be clean and professional, so they expect some courtesies from you too. When you go in to sit back, relax, and get pampered, be aware of proper salon etiquette as a way to show you appreciate the time dedicated to making you look and feel great. Here are some salon etiquette tips every client should know.


Be on time

Try to show up 15 minutes prior to your appointment time, and if you think you’re going to be late, call ahead and let the stylist know.


Be considerate

Don’t come in you’re sick, don’t bring your children, don’t talk on your phone during your appointment, and if you must reschedule, do so at least 24 hours in advance.


Be prepared

If you have a general idea of what you want done, feel free to bring in photos of the look you’re going for or create a Pinterest board to share with your stylist. Just make sure you’re being realistic with your expectations and consider your hair length and texture. If you’re completely open to something new, that’s okay too. Just be prepared to be clear about what your deal-breakers may be, such as bangs.


Be honest

If you don’t like the color or style, or you’re not satisfied, tell your stylist as soon as possible, and always let them know within a week of your appointment.


Be generous

Make sure you tip at least 20% for their service and let your stylist know how much you love your new look! A thank you goes a long way. Many salons, however, are moving away from tipping altogether and adjusting their prices accordingly to avoid the confusion that the subject of tipping often creates. Be sure to check what your salon’s policy is, and don’t be afraid to discuss it transparently.

 

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Frequently Asked Questions

  • How early should you arrive for a hair salon appointment?
    Try to show up 15 minutes prior to your appointment time. If you think you're going to be late, call ahead and let your stylist know so they can adjust their schedule accordingly.
  • How much should you tip your hairstylist?
    Plan to tip at least 20% for the service, and let your stylist know how much you love your new look. A genuine thank you goes a long way toward showing you appreciate their work.
  • What if my salon doesn't accept tips?
    Many salons are moving away from tipping altogether and adjusting their prices accordingly to avoid the confusion the subject often creates. Check your salon's policy and don't be afraid to discuss it transparently with your stylist.
  • How much notice should you give to reschedule a salon appointment?
    If you need to reschedule, do so at least 24 hours in advance. This courtesy gives your stylist time to fill the slot with another client and keeps the relationship respectful on both sides.
  • Should you bring photos to your hair appointment?
    Yes — if you have a general idea of what you want, bring in photos or create a Pinterest board to share with your stylist. Be realistic about your expectations and consider your current hair length and texture, and if you're open to something new, be clear about any deal-breakers like bangs.
  • What should you do if you don't like your new haircut or color?
    If you're not satisfied with the color or style, tell your stylist as soon as possible. Always let them know within a week of your appointment so they have the opportunity to correct it.
  • Is it okay to bring kids or take phone calls during a salon appointment?
    Out of consideration for your stylist and other clients, don't bring children along and avoid talking on your phone during your appointment. The salon visit is meant to be a relaxing experience for everyone in the chair.
  • How can you keep your hair feeling salon-fresh between appointments?
    New Wash by Hairstory is a detergent-free, one-step cleanser and conditioner that leaves hair feeling as luxurious as the day you left the salon. Using it at home helps maintain that healthy, soft, salon-finished feeling between visits.

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