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JAYNE'S NEW WASH TIPS

Hairstory's friend, Jayne Matthews (@jayne_edosalon), shares her love and pro tips for using New Wash.

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Jayne Matthews explains why New Wash, a detergent-free shampoo alternative, is the only product most people need for beautiful hair. The video covers how shampoo dehydrates the scalp and hair, triggering excess oil production, and how switching to this one-step hair wash allows the scalp to recalibrate over time. Viewers will learn how to use New Wash with a simple lather-and-rinse routine that takes about three minutes, eliminating the need for conditioner and multiple styling products. The video also addresses the common cost concern, explaining how washing less frequently and dropping extra products makes New Wash a money-saving choice.

How to Wash Your Hair with New Wash (Replacing Shampoo and Conditioner)

A step-by-step guide to using New Wash by Hairstory as a one-step shampoo and conditioner replacement, from wetting the hair through rinsing.

1

Saturate Hair Completely

Get your hair thoroughly wet in the shower before applying New Wash. The hair and scalp should be fully saturated — not just damp — for the product to distribute and emulsify properly.

2

Scoop Out New Wash

Take a scoop of New Wash roughly equal to the combined amount of shampoo and conditioner you would normally use in one wash. This is typically more product than you might expect for a single-step cleanser.

Pro Tip: Using enough product is important — New Wash works differently from shampoo, so don't underestimate the amount needed.
3

Apply to Scalp

Work the New Wash through your scalp first, distributing it evenly across the roots. Focus on getting the product onto the scalp rather than just the hair lengths.

4

Add a Splash of Water to Emulsify

Add a small splash of water to help dilute and emulsify the New Wash through the hair. This helps the product spread more easily and activate its cleansing properties.

5

Scrub the Scalp

Using the pads of your fingers or a scalp brush, scrub the scalp thoroughly. Work in circular motions to ensure the product reaches the skin and provides a thorough cleanse.

Pro Tip: A scalp brush can make it easier to scrub effectively, especially for thicker or longer hair.
6

Pull Through the Ends

After working New Wash into the scalp, pull it down through the mid-lengths and ends of your hair. This allows the product to condition the lengths while it continues to cleanse.

7

Let It Sit for a Couple of Minutes

Leave the New Wash in your hair for a couple of minutes to allow it to fully cleanse and condition. This dwell time is part of what makes it effective as a one-step replacement for shampoo and conditioner.

8

Rinse Thoroughly

Rinse the New Wash out of your hair completely — rinse, rinse, rinse until the water runs clear. Thorough rinsing is key to ensuring no residue is left behind.

Pro Tip: Take your time rinsing. New Wash is a richer formula than shampoo and benefits from a thorough rinse to leave hair clean and light.

Frequently Asked Questions

  • Why does my hair get greasy so quickly after shampooing?
    Traditional shampoo is a detergent that dehydrates the scalp and hair. In response, the scalp compensates by pumping out more oil to restore moisture — because your scalp is skin and needs to stay hydrated. This cycle of stripping and over-producing oil is why hair can feel greasy so soon after washing.
  • What does New Wash do differently than shampoo?
    New Wash is a detergent-free cleansing cream that cleanses and conditions hair in a single step, without stripping the scalp. Over time, the scalp recalibrates and stops overproducing oil, meaning hair stays cleaner longer and the need for conditioner and multiple styling products is greatly reduced.
  • How do you use New Wash?
    Start with thoroughly wet hair, then take a scoop of New Wash — roughly the combined amount you'd normally use for shampoo and conditioner. Work it through the scalp, add a splash of water to help emulsify it, and scrub well with your fingertips or a scalp brush. Pull it through the ends, let it sit for a couple of minutes, then rinse thoroughly. The whole process takes about three minutes.
  • Do I still need conditioner if I use New Wash?
    No. New Wash replaces both shampoo and conditioner in a single step. Because it doesn't strip the hair with detergents, there's no need to follow up with a separate conditioner to restore moisture.
  • Is New Wash worth the price compared to regular shampoo?
    While New Wash costs more upfront than a typical shampoo, it replaces shampoo, conditioner, and reduces the need for multiple styling products. You also wash your hair less frequently as the scalp recalibrates. When factoring in those savings, New Wash can actually be more economical overall.
  • How often do you need to wash your hair with New Wash?
    Because New Wash doesn't strip the scalp the way detergent-based shampoos do, the scalp gradually stops overproducing oil. As a result, most people find they need to wash their hair less frequently after transitioning to New Wash.
  • Can I use a scalp brush with New Wash?
    Yes. You can use either the pads of your fingers or a scalp brush (Hairstory's nubby brush) to scrub New Wash through the scalp. The brush can help work the product in thoroughly and provide a more effective cleanse.