Care and Texture Set

New Wash is not a shampoo. It's a cleansing cream. Shampoos contain harsh detergents that strip your hair of its good, protective oils while they clean. New Wash cleans using essential oils and fatty alcohols—and zero detergents—while removing dirt, oil and buildup.

New Wash is not a conditioner. Conditioner does not clean the hair; it only replaces moisture after shampoo strips it. New Wash contains cleansing and conditioning ingredients.

No, New Wash is a detergent-free formula designed to replace both shampoo and conditioner by cleansing and hydrating in one single step. It cleanses using essential oils that leave your hair's natural moisture intact for a soft, healthy finish.

Yes! New Wash cleans using essential oils and fatty alcohols, all of which are naturally derived and biodegradable.

You can wash your hair daily or however often works for you. New Wash is so gentle that you no longer need to worry about stripping your color or drying out your strands. 

When starting out with New Wash, we suggest sticking to your regular routine and finding your rhythm over time. Many people have found that they can go much longer between washes with New Wash.

New Wash cleans hair with a custom blend of essential oils and gentle, naturally derived saturated cleansers that also help balance your scalp's natural oil production.

Yes! Check out the reviews—“life-changing” is a commonly used phrase by people with all different hair types. Take our quiz to find the best formula for you.

New Wash benefits hair immediately, but all hair types are different so some scalps need to adjust and may experience oiliness or flakiness. This transition period is natural and more commonly experienced by people with oily or fine hair.

When starting out with New Wash, we suggest sticking to your regular routine and finding your rhythm over time. New Wash benefits hair immediately, but all hair types are different. You might experience an adjustment period during which your scalp overproduces oil, like it was trained to do by detergent-based shampoos and over-cleansing. This adjustment period is natural.If your hair feels greasy or you have some buildup after using New Wash, there are two common reasons.

• You might not be using enough New Wash.
• You might not be rinsing it out thoroughly.

Think ASMR:

• APPLY: Apply  the same amount of New Wash as you'd usually use for both shampoo and conditioner—enough to coat hair like you would for a conditioner or mask.
• SPLASH: Add a SPLASH of water to get a smooth, milky consistency; this will allow it to capture and bond to the dirt, buildup and excess oil.
• MASSAGE: Then work it in really, really well by MASSAGING your scalp with the Massaging Scalp Brush.
• RINSE: You also might not be rinsing it out thoroughly. New Wash bonds to impurities and requires extra rinsing to work it out. RINSE it out using the Massaging Scalp Brush or your fingertips.

Remember: It takes time to adjust to new habits and routines.  Your hair and scalp haven't yet acclimated to this new way of cleansing that leaves the healthy, protective oils to do their job.

After about two or three washes, your scalp and oil production should regulate and thrive with your new healthy routine!

Yes, pouches are made with LLDPE (linear low-density polyethylene) and are fully recyclable under classification #1.

No, all Hairstory products are septic-safe and will not clog the drain.

New Wash Deep Clean is an improved, slightly reformulated version of New Wash Deep, created in response to customer feedback. It’s slightly more lightweight and doesn’t carry the strong apple cider vinegar scent, while still delivering the same oil-dissolving power of New Wash Deep. New Wash Deep Clean offers a better overall experience for those with an oily scalp and hair—same clarifying benefits, with a more refined feel.

Yes! Spray Undressed on wet hair or damp hair before blow drying for a touchable, understated blowout. Spray Undressed on dry hair to enhance waves and curls or give movement to straight hair.

For textured, undone styles, spray Undressed evenly on dry hair by raking one hand through and spraying with a swiping motion from the roots to the ends. If you have more dense hair, do the underneath first, then spray through the top. When Undressed is massaged in and brushed through, it shouldn’t feel like there’s product in your hair—the hair will absorb the product, making it feel tangle-free without a lot of grab on your comb or brush.

Yes, this pouch is made with linear low-density polyethylene (LLDPE) and is fully recyclable under classification #1 (polyethylene terephthalate, or PET).

Yes! Hair Balm gives curls and waves instant definition and adds moisture to smooth frizz, all without weighing hair down.

Yes! Hair Balm is a one-step styling routine: just wash, apply and air-dry. You can use it solo to enhance your natural texture or layer it with other Hairstory styling products.