I have dandruff or flaking. Will New Wash help or make it worse?

New Wash is likely to help over time - because dandruff in most cases is a symptom of scalp disruption, and New Wash stops the disruption. Detergent shampoo strips the microbiome, allowing Malassezia yeast (the primary cause of dandruff) to overgrow. Anti-dandruff shampoos suppress the symptom with harsh actives - pyrithione zinc, coal tar, salicylic acid - while continuing the stripping that caused it. Stop using them and dandruff returns. New Wash stops the stripping. Over time the microbiome rebalances, sebum normalizes, and conditions that feed dandruff-causing organisms diminish. From customer data: 576 customers mentioned dandruff, with a 74% positive rate. New Wash Deep Clean is typically the right formula during this transition. Pre-Wash can also help as a purifying pre-treatment. For clinically severe or medically diagnosed dandruff, a dermatologist remains the right call.