STORYTELLERS

EPISODE 3: JAYNE MATTHEWS

In this episode of Storytellers, Jayne Matthews drops by The [Studio] to talk haircuts, imposter syndrome, and social media.

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Hairstory sits down with stylist Jane for an candid conversation about the perfectionism and imposter syndrome that many hairdressers experience when reviewing their own work. The two discuss the psychological challenge of seeing flaws in haircuts and client photos that others simply don't notice — and how learning to "zoom out" can help stylists move past it. They also tackle social media strategy for hairdressers, emphasizing the importance of identifying a clear goal — whether that's building clientele, establishing a salon's reputation, or finding creative community — before committing to posting.

Frequently Asked Questions

  • Why do hairdressers struggle with imposter syndrome?
    Many stylists hold themselves to a standard of perfection that their clients never see. A stylist might look at 50 photos of a client and find fault in every one, even when the haircut objectively looks great on that person. The gap between a stylist's critical internal eye and the client's happy experience is a common source of imposter syndrome in the industry.
  • How can hairdressers deal with perfectionism about their work?
    The advice shared is to practice 'zooming out' — stepping back from the micro-level flaws and asking simply whether the person looks better overall. Rather than fixating on one section that could have been cut differently, the goal is to evaluate the full picture and recognize that imperfect work can still be excellent work.
  • Should hairdressers be on social media?
    According to the conversation, stylists shouldn't do social media just because they feel they should — it tends to feel like a chore when there's no clear reason behind it. Social media becomes purposeful when a stylist identifies a specific goal, such as attracting a certain type of clientele, building the salon's reputation, finding creative inspiration, or growing a professional community.
  • What should a hairdresser's goal be before starting social media?
    The key question to answer first is: what do you want out of it? Possible motivations include building a dream clientele, gaining creative control over the type of work you do, establishing the credibility of your salon, or connecting with a community of like-minded stylists. Without a reason, social media posting tends to feel as burdensome as doing taxes.
  • How can social media help hairdressers attract the clients they actually want?
    By posting the kind of work you want to do more of, you signal to potential clients what your specialty and aesthetic are. This gives stylists a degree of creative control over their clientele — attracting people who are specifically looking for that style rather than whoever walks through the door.