Hairstory's Wes hosts a deep-dive coil education class with Maddie, a 20-year textured hair specialist from houseofmaddie.com, covering everything hairdressers and clients need to understand about working with coily hair. Maddie breaks down the full texture spectrum — wave, curl, coil, and kink — explaining the moisture and oil levels inherent to each, and teaches how to assess density, porosity, and strand circumference as the foundation for every product decision. The class includes a live two-strand twist demonstration on Maddie herself using New Wash Rich and Hair Balm, with guidance on when to incorporate New Wash Deep for high-porosity or bleached coily hair, and why oils like avocado, jojoba, and castor oil are non-negotiable for tighter coil and kink textures.
ABCS OF COILY STYLING
Learn to navigate coily hair density, porosity, pattern, and width as Mattie Michelle creates an easy “wash-and-go” look.
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How to Do a Two-Strand Twist on Coily Hair Using Hairstory Products
A step-by-step guide to creating a soft, fluffy two-strand twist-out on coily hair using New Wash Rich and Hair Balm, as demonstrated by textured hair specialist Maddie.
Thoroughly wet the hair
Saturate the hair completely with water. Water is always the base when working with coily hair — the curl pattern will not define properly or accept product well without it. Wetting also reveals the true texture and porosity, helping you assess what the hair needs.
Apply New Wash Rich
Work New Wash Rich through the wet hair from root to ends. The formula's oil content keeps the cuticle intact while delivering hydration into the hair shaft. For bleached or high-porosity coily hair, follow with New Wash Deep to seal the cuticle and lock in the moisture you just added.
Apply Hair Balm for a soft set
Apply Hair Balm throughout the hair. Hair Balm is a cream styler that provides soft hold without stiffness — it creates a fluffy, voluminous twist-out. If you prefer a leaner, more elongated result, substitute a styling gel; gels will compress the curl and reduce volume. Do not use both at full application; choose based on the desired finish.
Section and begin twisting
Divide the hair into workable sections using clips as needed, particularly for high-density hair. Take one section and split it into two equal parts. Begin twisting the two strands around each other, moving from root to ends. Use firm tension for a leaner, more defined result; use lighter tension for a fuller, fluffier finish.
Seal the ends carefully
Pay special attention to the ends of each twist. The ends are the oldest, most fragile part of coily hair and the key to retaining length. Twirl the ends firmly and ensure they are sealed within the twist. You may add a small amount of oil to the ends at this stage for extra moisture and protection.
Allow to dry fully
Allow the twists to dry completely before releasing. Releasing while damp will result in frizz and loss of definition. Air drying is recommended; a diffuser on low heat can be used if needed.
Release and separate the twists
To release, gently let each twist uncoil around itself without pulling or stretching. Do not immediately separate with fingers — allow the twist to open naturally first. Once released, use a wide-tooth rake or pick comb to lift at the roots and separate sections without disrupting the curl pattern. Avoid pulling from the ends upward, which breaks curl definition.
Frequently Asked Questions
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What is the difference between a wave, curl, coil, and kink?These are four points along the texture spectrum, each with loose, medium, and tight variations. A wave is the loosest — a stretched, open S-shape — and sits closest to straight hair on the oil scale, meaning it naturally carries more oil. A curl has a tighter spiral and begins to carry less natural oil. A coil sits between curl and kink — it has a more compact helical pattern and carries even less natural oil. A kink is the tightest and most compact pattern, carrying the least natural oil of all. Understanding where a client falls on this spectrum is the foundation for every product and care decision.
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Which New Wash formula is best for coily hair?New Wash Rich is Maddie's primary recommendation for coily hair. It delivers hydration and has an oil content that keeps the cuticle intact without disturbing it, making it ideal for medium to tight coils. New Wash Deep is recommended as a follow-up or rotation formula — particularly for high-porosity coily hair or color-treated or bleached coils — because its apple cider vinegar content has a low pH that seals the cuticle down after Rich opens and hydrates it. The strategy is: use Rich to add moisture, then use Deep to lock it in. For seasonal adjustments, hairdressers can suggest clients swap between Original and Rich depending on how dry or oily their hair feels.
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Why does coily and kinky hair need supplemental oils?The tighter the curl pattern, the less natural sebum (oil) the scalp produces that travels down the hair shaft. Straight and wavy hair naturally coats itself in oil because the shaft is smooth enough for sebum to travel. Coily and kinky hair, by contrast, has a tightly coiled structure that prevents sebum from distributing along the strand — meaning the hair is naturally more dehydrated. This is why adding oils is not a cosmetic choice but a functional necessity. Maddie's go-to oils for coils and kinks are avocado oil (rich and penetrating), jojoba oil (lightweight and similar in structure to sebum), and castor oil (thick and sealing). These supplement what the scalp cannot deliver on its own.
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What is porosity and why does it matter for coily hair care?Porosity refers to the absorption rate of the hair — how readily the hair accepts and retains water, moisture, and product. It is determined by how raised or flat the cuticle layer sits on the hair shaft. Low porosity means the cuticle is tightly closed, making it harder for moisture to enter but also easier to retain once in. Medium porosity is balanced. High porosity means the cuticle is wide open, so moisture absorbs quickly but also escapes quickly. Coily hair — especially color-treated or bleached coily hair — tends toward high porosity. For high-porosity hair, the goal is to add moisture with New Wash Rich, then use New Wash Deep to seal the cuticle and lock that moisture in before it evaporates.
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How do you identify a client's texture, density, and porosity at the shampoo bowl?Maddie recommends wet-assessing the hair as the most reliable method. When dry, coily hair often appears compacted and undefined. Once water hits the hair, the curl pattern becomes visible and shrinkage reveals the true texture. To assess density, section the hair and observe whether you can see the scalp easily (low), partially (medium), or not at all (high). For porosity, watch how the hair responds to water — if it frizzes and water beads initially before soaking in, porosity is likely high. Strand circumference (width) is assessed by rolling a single strand between the fingers: fine hair is barely felt, medium has some texture, and coarse hair rolls with clear resistance. All five factors — texture type, moisture level, density, porosity, and width — together determine which products and how much of each to use.
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How do you do a two-strand twist on coily hair using Hairstory products?Start with thoroughly wetted hair — water is always the base. Apply New Wash Rich through the hair, working it in to hydrate and begin defining the coil pattern. Then apply Hair Balm for a soft, fluffy set; Hair Balm provides a cream-style hold without stiffness, making it ideal for a twist-out that has volume and movement. Section the hair and twist with firm tension for a leaner, more stretched result, or with lighter tension for a fluffier, more voluminous result. Seal the ends of each twist carefully — the ends are the most fragile part of coily hair and preserving them protects length. To release, uncoil each twist gently without disturbing the curl, letting it unwind around itself. A wide-tooth rake or pick comb is recommended for lifting and separating the finished style without disrupting the curl pattern.
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What New Wash formulas work best for wavy, curly, and kinky hair types?Maddie maps New Wash formulas to the texture spectrum based on oil levels. For wavy hair (closest to straight, naturally more oily): New Wash Deep for oil control, New Wash Original for balanced moisture. For curly hair: New Wash Original for loose to medium curls, shifting toward New Wash Rich at the mid-lengths and ends for tight curls that need more moisture. For coily hair: New Wash Rich as the primary formula, with New Wash Deep layered in for high-porosity or bleached hair to seal the cuticle. For kinky hair (least natural oil): primarily New Wash Rich, heavy supplemental oils, and deep conditioners. The consistent principle across all textures is: more oil in the natural hair pattern means less supplemental oil needed; tighter patterns require more oil addition.
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Should coily hair clients switch New Wash formulas seasonally?Yes — Maddie compares it to switching face moisturizers between seasons. Coily hair clients using New Wash Original may find it sufficient in warmer months but notice dryness in winter. When that happens, switching to New Wash Rich during colder, drier months addresses the seasonal shift in how much moisture the hair needs. The reverse applies in summer, when some clients may find Rich too heavy and benefit from reverting to Original. This kind of seasonal rotation is a simple, client-centered way to keep coily hair balanced year-round without changing the entire routine.