Introducing The Wash Club: Hairstory's Loyalty Program

Introducing The Wash Club: Hairstory's Loyalty Program

By Hairstory

Switching to New Wash is a commitment, and now it pays you back. The Wash Club rewards every purchase, share, and review with points you can redeem for real savings.

Published on July 10, 2026 — 2 min read

Share this article

Home / The Archive / Introducing The Wash Club: Hairstory's Loyalty Program

We built The Wash Club for a simple reason: switching off shampoo is a commitment, and we want to reward it. Every bottle of New Wash you buy, every friend you tell, every routine you stick with — that's progress toward healthier hair, and now it earns you something back.

How It Works

Step 1: Sign up to create your free account.
Step 2: Earn points through shopping, sharing and engaging to collect points.
Step 3: Use your points to redeem awards.

Ways To Earn

  • Follow us on TikTok — 10 points
  • Follow us on Instagram — 10 points
  • Watch a New Wash tutorial — 20 points
  • Take a hair quiz — 20 points
  • Create an account — 50 points
  • Sign up for SMS texts — 50 points
  • Sign up for email — 50 points
  • First recurring subscription bonus — 100 points
  • Writing a review — 100 points
  • Place three orders per year — 100 points
  • Birthday Reward — 100 points
  • Fifth recurring subscription bonus — 1,000 points

Members vs. Subscribers

Member (3 points per $1 spent)

Subscriber (4 points per $1 spent), plus:

  • Up to 30% off every order
  • Free shipping
  • Early access to sales
  • Surprise discovery gifts

Once you're a member of the loyalty program, you earn 3 points per dollar you spend. So if you buy a bottle of New Wash, you just earned 144 points.

If you're a subscriber, meaning you have an active subscription to a product and joined the loyalty program, you earn 4 points per dollar instead, on top of the discount, shipping, and gift perks above. Every 100 points you earn, you get $1 off, so those points from following, sharing, and buying turn into real savings.

Take a sneak peek at what your perks can redeem below.

[ Wash Club points calculator — the interactive widget renders here on the website. Please leave this line in place. ]

Frequently Asked Questions

  • What is The Wash Club?
    The Wash Club is Hairstory's rewards program, created to reward customers for making the switch away from shampoo. Members earn points for actions like shopping, sharing, and engaging with the brand, then redeem those points for savings.
  • How do I join The Wash Club?
    Joining is free and automatic: simply create an account on the Hairstory website and you're enrolled in the program. From there you start earning points through shopping, sharing, and engaging with the brand.
  • How do I earn points in The Wash Club?
    You can earn points in several ways, including following Hairstory on TikTok or Instagram, watching a New Wash tutorial, taking a hair quiz, creating an account, signing up for SMS or email, writing a review, and hitting subscription milestones. Point values range from 10 points for a social follow up to 1,000 points for a fifth recurring subscription bonus.
  • What is the difference between a Member and a Subscriber in The Wash Club?
    Members earn 3 points per dollar spent. Subscribers, meaning customers with an active product subscription who have also joined the loyalty program, earn 4 points per dollar spent and also get up to 30% off every order, free shipping, early access to sales, and surprise discovery gifts.
  • How do Wash Club points convert into savings?
    Every 100 points you accumulate is worth $1 off a future order. Points earned from following, sharing, reviewing, and buying all add up toward these savings, with no limit on how many cash points you can earn.
  • Do Wash Club points expire?
    Yes. Points are valid for 12 months from the date they are earned, so it's worth redeeming them within that window.
  • Is The Wash Club available outside the United States?
    No. The Wash Club is currently available only to customers in the United States.
  • Can I combine Wash Club points with other discounts?
    You can't stack your points with other site-specific discount codes, but you can stack your tier benefits together with your points rewards.

SO, WHAT’S YOUR STORY?

Chat with our AI stylist for a personalized recommendation.